Privacy Statement Effective as of July 02, 2008
Deep Sky Reliance Solutions, Inc. (“Deep Sky Reliance Solutions” or the “Company”) is committed to protecting the privacy of your information. This Privacy Statement describes Deep Sky Reliance Solutions’ information practices
1. Web Sites Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement: http://www.deepskyreliance.com; http://www.dreliance.com; http://www.deepskyreliance.com; and http://www.deepskyhost.com (collectively referred to as “Deep Sky Reliance Solutions’ Web sites” or “the Company’s Web sites”).
Deep Sky Reliance Solutions’ Web sites may contain links to other Web sites. Deep Sky Reliance Solutions is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
2. Personal Information Collected
Deep Sky Reliance Solutions offers a variety of services that are collectively referred to as the “Service.” Deep Sky Reliance Solutions collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Service (“Customers”).
When expressing an interest in obtaining additional information about the Service or registering to use the Service, Deep Sky Reliance Solutions requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Service, Deep Sky Reliance Solutions may require you to provide the Company with financial qualification and billing information, such as billing name and address, and the number of employees within the organization that will be using the Service (“Billing Information”). Deep Sky Reliance Solutions may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Deep Sky Reliance Solutions Customers.”
As you navigate the Company’s Web sites, Deep Sky Reliance Solutions may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).
3. Use of Information Collected
The Company uses Data About Deep Sky Reliance Solutions Customers to perform the services requested. For example, the Company will use the information provided to contact you about your interest in or use of the Service.
The Company may also use Data About Deep Sky Reliance Solutions Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Deep Sky Reliance Solutions, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events.
Deep Sky Reliance Solutions uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information in combination with Data About Deep Sky Reliance Solutions Customers to provide personalized information about the Company.
4. Web Site Navigational Information
Deep Sky Reliance Solutions uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information as you navigate the Company’s Web sites (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information the Company may collect and how the Company may use this information.
When you visit Deep Sky Reliance Solutions’ Web sites, the Company may collect your Internet Protocol (“IP”) addresses to track and aggregate non-personally identifiable information.
Deep Sky Reliance Solutions may also collect IP addresses from Customers whey they log into the Service as part of the Company’s “Identity Confirmation” and “IP Range Restrictions” security features.
5. Public Forums, Refer a Friend, and Customer Testimonials
Deep Sky Reliance Solutions may provide bulletin boards, blogs, or chat rooms on the Company’s Web sites. Any personally identifiable information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Deep Sky Reliance Solutions is not responsible for the personally identifiable information you choose to submit in these forums.
Customers and Visitors may elect to use a Company’s referral service to inform friends about the Company’s Web sites. When using the referral service, the Company requests the friend’s name and email address. Deep Sky Reliance Solutions will send the friend a one-time email inviting him or her to visit the Company’s Web sites. Deep Sky Reliance Solutions does not store this information.
Deep Sky Reliance Solutions posts a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Deep Sky Reliance Solutions obtains the consent of each Customer prior to posting any information on such a list or posting testimonials.
6. Sharing of Information Collected
Deep Sky Reliance Solutions may share Data About Deep Sky Reliance Solutions Customers with the Company’s agents so that these agents can contact Customers and Visitors who have provided contact information on our behalf. Deep Sky Reliance Solutions may also share Data About Deep Sky Reliance Solutions Customers with the Company’s agents to ensure the quality of information provided. Deep Sky Reliance Solutions does not share, sell, rent, or trade personally identifiable information with third parties for their promotional purposes.
Deep Sky Reliance Solutions reserves the right to disclose personally identifiable information of the Company’s Customers or Visitors if required by law or if the Company reasonably believes that disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.
9. Customer Data
Deep Sky Reliance Solutions Customers use the Service to host data and information (“Customer Data”). Deep Sky Reliance Solutions will not review, share, distribute, or reference any such Customer Data except as provided in the Deep Sky Reliance Solutions Master Subscription Agreement and Service Order, or as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of fulfilling the Service Order, resolving a problem, support issues, or suspected violation of the Deep Sky Reliance Solutions Master Subscription Agreement, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their Deep Sky Reliance Solutions usernames and passwords.
Deep Sky Reliance Solutions uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using Internet Explorer version 6.0 or later, Secure Socket Layer (“SSL”) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Deep Sky Reliance Solutions hosts its Web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. Deep Sky Reliance Solutions also offers enhanced security features within the Service that permit Customers to configure security settings to the level they deem necessary. Because the Company uses the Service to maintain Data About Deep Sky Reliance Solutions Customers, this information is secured in the same manner as described above for Customer Data.
11. Changes to this Privacy Statement
Deep Sky Reliance Solutions reserves the right to change this Privacy Statement. Deep Sky Reliance Solutions will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
12. Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Deep Sky Reliance Solutions Privacy by e-mail at firstname.lastname@example.org or by mailing Deep Sky Reliance Solutions Privacy, 12760 High Bluff Drive, Suite 300, San Diego, CA 92130.